Dr. Walker is the Director of Intensive Clinical Services. In this role, he provides leadership and oversight to our “mission critical” therapeutic services to our most vulnerable school age population and their families. He has a dedicated focus on the IBHS (Intensive Behavioral Health Services) program, formerly known as BHRS, which has transitioned to a vibrant regionalized care management model. Intercultural’s FFT (Functional Family Therapy) program is also under the IBHS license, which Dr. Walker will oversee. Dr. Walker’s role will expand to assume additional responsibilities as Intercultural further integrates its intensive programs as part of its future direction.
Dr. Walker’s unique clinical and management background includes over 20 years of experience in the behavioral health field treating stress related mental illness in African Americans, children with pervasive developmental disorders (including Autism), children exhibiting antisocial and oppositional behaviors, psychometric assessment and evaluation, gender relations, conflict resolution, negotiation, mediation, sport psychology, and geriatric psychology. Dr. Walker has managed statewide programs for Multisystemic Therapy and correctional behavioral health. He was trained in multisystemic therapy (MST), motivational interviewing (MI), trauma focused cognitive behavioral therapy (TF-CBT), and was also a Certified Correctional Health Professional (CCHP).
Dr. Walker is a Licensed Psychologist in the PA, DE and SC. He graduated from Boston University with a Doctor of Education in Counseling Psychology. In addition, he holds a Master in Business Administration, specializing in Health Care Management from Widener University; Master in Education, specializing in Health and Wellness from Boston University; and Bachelor of Science, Clinical Exercise Physiology from Boston University. In addition, he is a certified PMP (Project Management Professional).
Elenita Marcha is Deputy Executive Director at Intercultural Family Services, Inc. As a critical member of the leadership team, she focuses on continual operational and process improvements, oversees daily operations; support for all strategic initiatives and partners will all service leaders to ensure that resources, technology, process, compliance and communication are optimized. She is directly accountable for Truancy and Intervention Services, Human Resources; Information and Communication Technology; Business Services, Grant Management and Facilities Management. As part of her domain expertise, she provides program management to our clinical transformation initiatives. She is keen to leverage industry best practices to help our agency’s path forward.
Prior to joining Intercultural, Elenita served as Engagement Leader and Executive for several Healthcare Providers including (Cancer Treatment Centers of America, Children’s Hospital of Philadelphia, AmeriHealth Caritas and Siemens Medical Solutions). She provides depth of expertise in solution mapping and enterprise architecting integrated pathways that helps improve the patient journey along the healthcare continuum. In addition, for twenty years Elenita served as pro bono Executive Director of Exodus to Excellence, a non-profit STEM organization that served rising high school students in the greater Philadelphia area.
Elenita Marcha earned a Master’s Degree in Business Administration from Drexel University. She has a Bachelor’s of Science Degree in Business and Finance from Eastern University. In addition, she is a certified PMP (Project Management Professional), certified TOGAF (The Open Group Architecture Framework) and certified Zenger-Miller Facilitator.
Wai Li is the Billing Manager. He leads our Billing Department’s back office accounting operations towards successfully and accurately processing all claims, billings and revenue recognition for our Behavioral Health services. In his leadership role, he also serves as liaison to providers in fostering pro-active partnerships. He is passionate about improving and automating our approaches and readily provides mentorship to his team and others. Under Wai’s tenure, Intercultural have made significant improvements and increases in our billing and revenue outcomes.
Prior to joining Intercultural Family Services Inc., he had been working in Medical Electronic Data Interchange and paper billing since July 1999. He was promoted to Accounts Receivable Manager and oversaw the Outpatient Mental Health billing department since 2004, where he supervised all billing and payment processing for Medicare, Medicaid, Community Behavioral health, long-term care, Intellectual Disability and Private health insurance billing.
Wai graduated from Temple University with a Bachelor of Business Administration in 1997.
David is the Program Manager, Asian and Ethnic Based Initiatives. He provides leadership and oversight to the Asian Recovery Collaborative (ARC) and the Project AWAREE (Asian Wellness and Recovery through Effective Engagement). David leads his team in outreach to the community, creating opportunities to serve their basic needs through case management that may include translation, pronunciation, basic skils, housing and behavioral health services.
Prior to joining Intercultural, David led housing operations for United Communities and was also a mental health therapist for Wedge Medical Center. He also provided over 18 years of translation services to courts, government, health and law.
David earned a Master of Science degree in Human Services Administration (MSHSA) and a Bachelor’s of Science degree in Human Services Administration from Springfield College.
Takahide is the Director of Quality Assurance & Improvement. Takahide is accountable for quality and socially responsible services and ethical practices for Intercultural. Besides the day to day performance of measurability and audit, Takahide and his team continue to embrace critical projects including Council on Accreditation (COA) re-accreditation process and the most recently, the implementation of Electronic Health Record System to comply with the Federal mandate and to facilitate Meaningful Use.
Prior to Takahide’s most recent leadership role, he has provided social services work to diverse population of children and families in Philadelphia through Intercultural. Takahide started with us as an Intern. We are grateful for his many meaningful contributions and very proud to watch his career growth.
Takahide earned a Master’s degree in Social Work and Bachelor’s degree in Social Work from Temple University. He has also completed the Leading for Change Fellowship from Lebow School of Business, Drexel University.
Evelyn Marcha-Hidalgo, CEO of Intercultural Family Services, Inc. (Intercultural) began her work with the agency in1981. For over 35 years, her leadership has provided the steadfast foundation for its continued success. Intercultural has evolved into a family-focused, multicultural and multi-purpose organization that provides a variety of public health and human services to first generation Americans and life-long Philadelphians alike.
Mrs. Hidalgo is an influential motivator, mentor and champion for others. She is strategic, yet pragmatic. She is a community bridge builder, while also very able at leading the day to day operations of the agency, rolling up her sleeves alongside the team. She brings expertise in organizational development, agency operation, non-profit fund raising, financial management, program development & design, and cultural competency training.
Prior to joining Intercultural, Mrs. Hidalgo was a Certified Public Accountant (CPA) practitioner in the Philippines where she had a successful career prior to migrating to Philadelphia, USA. She serves on several local boards and committees. She considers her greatest accomplishment to be building an organization that embodies its motto of Diversity in Action®.
Mrs. Hidalgo earned a Master’s Degree in Organizational Dynamics from University of Pennsylvania. She also completed the Executive Management Training Program at the John F. Kennedy School of Government at Harvard University. She earned a Bachelor of Science Degree in Business Administration, Accounting major from the University of the Philippines.