Elenita Marcha is Deputy Executive Director at Intercultural Family Services, Inc. As a critical member of the leadership team, she focuses on continual operational and process improvements, oversees daily operations; support for all strategic initiatives and partners with all service leaders to ensure that resources, technology, process, compliance and communication are optimized. She is directly accountable for Truancy and Intervention Services, Human Resources; Information and Communication Technology; Business Services, Grant Management and Facilities Management. As part of her domain expertise, she provides program management to our clinical transformation initiatives. She is keen to leverage industry best practices to help our agency’s path forward.

Prior to joining Intercultural, Elenita served as Engagement Leader and Executive for several Healthcare Providers including (Cancer Treatment Centers of America, Children’s Hospital of Philadelphia, AmeriHealth Caritas and Siemens Medical Solutions). She provides depth of expertise in solution mapping and enterprise architecting integrated pathways that helps improve the patient journey along the healthcare continuum. In addition, for twenty years Elenita served as pro bono Executive Director of Exodus to Excellence, a non-profit STEM organization that served rising high school students in the greater Philadelphia area.

Elenita Marcha earned a Master’s Degree in Business Administration from Drexel University. She has a Bachelor’s of Science Degree in Business and Finance from Eastern University. In addition, she is a certified PMP (Project Management Professional), certified TOGAF (The Open Group Architecture Framework) and certified Zenger-Miller Facilitator.